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FAQ

What forms of payment do you accept?
We accept Visa, MasterCard, and American Express.

Is it safe to use my credit card?
Every credit card purchase you make at NAHBContracts.com is guaranteed to be safe. This means you pay nothing if unauthorized charges are made to your credit card as a result of shopping at NAHBContracts.com.

What does "NAHB member price" mean?
Members of the National Association of Home Builders (NAHB) receive a discounted price on all contract documents. You can join NAHB through your local home builders association. When you join at the local level, you automatically become a member of the state and the national association. For more information on joining NAHB, call 1-800-368-5242, ext. 0.

What are the system requirements?

  • Microsoft Windows XP or greater or Apple Macintosh version 10.2.8 or greater
  • Explorer 7 – 9, Firefox 6 +, Chrome 10+, or Safari 4+
  • Windows: Microsoft Word 2003 (free Compatibility Pack required), 2007, 2010
  • Macintosh: Microsoft Word 2004 (free Compatibility Pack required), 2008, 2011

How do I preview a contract document?
You must register to preview the various contract documents. It only takes seconds.

How do I create a new account?
Click here for New Account Setup.

Can I preview the entire contract document?

You can only preview 1-2 pages of each contract document. Once the contract is purchased you will have access to the entire contract document.

Can I edit the contract documents?

If you purchase a single contract you cannot edit the document; you can only enter information. You can edit all the Annual Access Single Contracts and the Annual Subscription Unlimited Contracts.

How long do I have access to the contract documents?

When you purchase the Annual Subscription Unlimited Contracts and the Annual Access Single Contract package options you have access to your contract documents for one full year. When you purchase a single contract you can only print the contract document 3 times.

Can I subscribe to just one series of contract documents without having to subscribe to ALL the contracts?

Currently, we do not offer special package pricing for the various series. You will need to purchase each contract separately or subscribe to the Annual Subscription Unlimited Contracts package where you will have access to all the contract documents.

Can more than one person from my company access the contract documents?

In order for more than one person to access/use the contract documents at your company you must purchase the Annual Subscription Unlimited Contracts multi-user option—up to 10 users.

What is the cancellation policy?

Because the subscription is online with instant access and the ability to print and/or download contracts, subscriptions cannot be cancelled.

What is the refund policy?

Refunds are provided for single contract purchases as long as the contract has not been edited nor printed. Annual subscriptions, both single contract and unlimited cannot be refunded.

Is there a trial period?

Unfortunately, there is no trial period because the subscription is online with instant access and the ability to print and/or download contracts.